Frequently Asked Questions

Find answers to common questions about our apps and services.

What platforms are your apps available on?

Our apps are available on iOS (iPhone and iPad) and Android. HAM QuickLog is our flagship app and is available on both platforms. Some apps like Ham Distance are iOS-only.

How do I sync my logs between devices?

HAM QuickLog supports iCloud sync for iOS devices and can export/import ADIF files for cross-platform syncing. You can also sync via the HAM QuickLog web service.

Can I import my existing log data?

Yes! HAM QuickLog supports ADIF file import. You can import files from your Mac/PC via iTunes File Sharing, via URL, or through email attachments.

Is there a desktop version of HAM QuickLog?

Currently, HAM QuickLog is available for iOS and Android mobile devices. We also have a Mac version available. Check our products page for the latest platform availability.

How do I export my logs to other logging software?

You can export your logs in ADIF format, which is the standard format supported by most amateur radio logging software. Go to Settings > Export in the app.

What is the DX Cluster and how does it work?

The DX Cluster is a network where amateur radio operators share real-time information about stations they hear on the air. Our DX Cluster app connects to these clusters and shows you which DX stations are currently active.

Do your apps require an internet connection?

For basic logging, no internet connection is required. However, features like DX Cluster, callsign lookup, and cloud sync require an internet connection.

How can I get support for your apps?

Visit our Support page for articles and guides, or use the Contact form to reach us directly. We typically respond within 24-48 hours.

Still have questions?

Can't find what you're looking for? Feel free to reach out to us.