Support

In our support blog you can find descriptions and solutions for any issues with our apps.
If you have an issue that is not described here please feel free to contact us through our contact page!

DX Cluster for Android

Issues with DX Cluster app in combination with iOS18

The issues we had with our DX Cluster app in combination with iOS18 are fixed! The updated app (version 5.8) will be available in the stores shortly. If you have any further issues with the app, please let us know in the contact form. Thanks for your patience!

iPad home screen on mac

Importing Adif files in HAM QuickLog using a Mac computer

Although QuickLog is pretty easy to use, there are one or two features that are a bit more complicated. Importing ADIF files is one of them. So, in this post I will discuss importing them into HAM QuickLog using your Mac computer. You can import Adif files in QuickLog in 2 ways. If you go […]

Importing Adif files in HAM QuickLog using a URL

Although QuickLog is pretty easy to use, there are one or two features that are a bit more complicated. Importing files is one of them. So, in this post I will discuss importing Adif files into HAM QuickLog from a URL. You can import Adif files in QuickLog in 2 ways. If you go in […]

iTunes screen 2

Importing Adif files in HAM QuickLog using iTunes on Windows

Although QuickLog is pretty easy to use, there are one or two features that are a bit more complicated. Importing files is one of them. So, in this post I will discuss importing Adif files into HAM QuickLog on your Windows PC. You can import Adif files in QuickLog in 2 ways. If you go […]

HAM Distance

SOLVED: HAM Distance QRZ login issues

If the app HAM Distance has problems logging in to your QRZ.COM account, maybe the following points can help you further – For connecting to QRZ you need a paid account from QRZ.COM. The lowest paid account (XML Logbook data) should already work. – In some isolated instances we found that special characters (like % @ #) […]

MIrcules HAM QuickLog icon

SOLVED: iOS 11 Compatibility Issues

We discovered there are a few compatibility issues with HAM QuickLog in iOS 11. We fixed the issues and put the new version (2.6) in the app store and you can download it from the app store now! Thanks for your patience!  

HAM Distance

SOLVED: HAM Distance bug in iOS 9.3.2.

There was a bug in HAM Distance where the app crashes during startup in iOS version 9.3.2. We fixed this bug and a new version (3.1.1.) is already in the app store.

DX Cluster for Android

New version of Mircules DX Cluster for Android (version 3)

Exciting news! A new version of Mircules HAM DX Cluster for Android came out! After a lot of testing we finally put this version in the Google Play store. This is the first version that has Bluetooth CAT support for the popular Yaesu FT-8×7 radios! WHAT’S NEW ? We added the 60m (5 mHz) band […]

MIrcules HAM QuickLog icon

New version of HAM QuickLog (version 2.4)

A new version has come out of our logging app; Mircules HAM Quicklog. Two small bugs that were reported by our users were fixed. After changing the country connected to a QSO it was not saved properly. This is fixed. The UTC times were not in all fields of the 24h format. This is now […]